Training globally
I increasingly get requests to train around the world and teach my PCW model of communication in USA, Asia, Europe and the UK. Its a real privilege to be hosted across the planet and in this year alone I will…
The Best and Worst Customer Service I have experienced to date
I am lucky in my work that I get to travel the world over and this means experiencing dealing with all kinds of services. Here are some of my personal experiences of the best and worst customer service to date.…
The Downside of accelerated and condensed NLP trainings
I first came across NLP in the 1990s and attended a 7 day accelerated NLP training. It was fantastic entertainment and opened up my eyes to a whole world of possibilities. There were over 300 attendees on the London course…
Walking the talk with NLP
(Originally published in Rapport magazine) I first came across NLP over two decades ago and it changed my life, Without NLP I would never have heard about Frank Farrelly and developed the PCW model that I now teach in UK,…
“Caveat Emptor” when booking training courses?
Maybe its my imagination, but the claims made online for personal change courses seem to be at an all time high. I recently queried a remarkable claim on social media which stated “Our program gives you the skills and qualifications…
5 dreaded questions from workshop attendees…
Working as a professional trainer can appear wonderfully glamorous from the outside, BUT the reality of earning a living this way is a lot of hard work and there are no short cuts. Beware of the daft ad copy suggesting…
Essential considerations in hosting trainings
I teach in 13 different countries and have been organizing workshops for over two decades. These days most of my events are hosted by other parties and I am regularly approached by people to host my trainings. Part of the…
Workshop opportunities and the “keep me posted” folks
I have been running workshops since the 1980s and have attended some really excellent trainings as well as some that were less than great. When I met Frank Farrelly 14 years ago I have already spent a number of years…
How to become a more powerful presenter and storyteller
Every presenter, trainer, and teacher knows the value of being able to write and deliver a great story. Every standup comedian lives or dies by their ability to tell a great story and capture the imagination of an audience. I…
Big Picture Thinking
In recent months I have increasingly been reflecting on the importance of big picture thinking. By “big picture thinking” I mean taking the long view with decision making. “Working on the business” and “working in the business” A number of…